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Welcome to our support area
FAQ's (Frequently Asked Questions)
I am not able to login to your website, could I be doing something wrong?
If you are having difficulty logging into the member section, please remember your username & password are cASe SEnsiTIve. Please verify that you are entering them as such.
I forgot or don't know my password, is there a way I can retrieve it?

Yes, click on the button below:


Is there telephone support and/or email support?
Yes, If you purchased your membership through ccBill, telephone support is available to you. For help with billing questions, password, or technical support, you may call 1-888-596-9279, 24 hours a day, 7 days a week. In addition, you have the option of contacting us by email using the form below. Emails are answered within 24 hours.
I'm trying to watch the videos but I don't have real player installed, what can I do?

You will need to download and install Real Player (or Real One Player) or Windows Media Player. Don't worry...they are bothFREE.In additon consider downloading an open source cross-platform multimedia player VLC that plays most multimedia files.

Click here to download a FREE copy of VLC Player.

Click here to download a FREE copy of Real Player.

Click here to download a FREE copy of Windows Media Player.

For MAC users you can download the latest WMV Player HERE

Please follow the instructions on how to download the player of you choice.

Can I cancel my membership?
Yes. To cancel your membership purchased through ccBill, please visit
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