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| I am not able to login to your website, could I be doing something wrong? |
| If you are having difficulty logging into the member section, please remember your username & password are cASe SEnsiTIve. Please verify that you are entering them as such. |
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| I forgot or don't know my password, is there a way I can retrieve it? |
Yes, click on the button below:
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| Is there telephone support and/or email support? |
| Yes, If you purchased your membership through ccBill, telephone support is available to you. For help with billing questions, password, or technical support, you may call 1-888-596-9279, 24 hours a day, 7 days a week. In addition, you have the option of contacting us by email using the form below. Emails are answered within 24 hours. |
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| I'm trying to watch the videos but I don't have real player installed, what can I do? |
You will need to download and install Real Player (or Real One Player) or Windows Media Player. Don't worry...they are bothFREE.In additon consider downloading an open source cross-platform multimedia player VLC that plays most multimedia files.
Click here to download a FREE copy of VLC Player.
Click here to download a FREE copy of Real Player.
Click here to download a FREE copy of Windows Media Player.
For MAC users you can download the latest WMV Player HERE
Please follow the instructions on how to download the player of you choice. |
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| Can I cancel my membership? |
| Yes. To cancel your membership purchased through ccBill, please visit www.ccBill.com. |
